Here's How We Help
Step 1. Training and Practice
Your employees undertake structured online course modules that concentrate on key concepts including: Planning, Preparation, and Practice.
Step 2. Feedback and Coaching
Participants upload their work, and get feedback and support through one-on-one discussion with a Seguida instructor.
Step 3. Behaviour Change Nudges
Ongoing activities include workshops and further modules to secure and build on initial learnings, support staff as they take on new responsibilities, and contribute to the organisation’s success.
Tailored to Your Needs
As well as off-the-shelf solutions, Seguida has a bespoke offering, to suit your organisation’s unique training needs, and match your branding, and tone of voice.
We will consult with you to understand the effectiveness of communication within your business, how this is measured, where problems lie, and tailor solutions to ensure that improved outcomes are achieved.
Solutions can include
- Recommendations to the business on how to track the effectiveness of communication
- Diagnosis of problem areas
- Development of online learning modules, in-person workshops, mentoring and coaching
- Customised course content
Customised Course Content
Course content can be created especially for you business, and tailored for:
- Your industry, product and customers
- The roles of technical experts undertaking training
- The experience and learning needs of the experts
How we facilitate life-long learning
Ongoing Course Participation as required for:
- New employees
- Changes of job responsibilities
- Reinforcement of key elements
- Expansion of skills and experience
We aim to help clients receive acclamation from their customers for the exceptional quality of the guidance their staff provide, leading to better, deeper, and longer lasting customer relationships.